Installing a Network Printer

If you’re trying to add a network printer at the office, you’ll usually need the name of the printer. If you can’t find it, contact your network administrator. 

  1. Click the Start  button, and then, on the Start menu, click Devices and Printers.
  2. Click Add a printer.
  3. In the Add Printer wizard, click Add a network, wireless or Bluetooth printer.
  4. In the list of available printers, select the one you want to use, and then click Next. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.)
  5. If prompted, install the printer driver on your computer by clicking Install driver
    Administrator permission required If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
  6. Complete the additional steps in the wizard, and then click Finish.

VPN Issues

If you are experiencing issues when using the School VPN from home, please follow the steps below.

  1. Shutdown the laptop. (We find that users aren’t shutting their laptops down at the end of the school day, instead just closing the lid which puts them into standby mode, sometime confusing the WiFi when reconnecting at home.)
  2. Boot up your laptop. Once booted up before logging in, give it a minute for your home Wi-Fi to connect up to your laptop.  (logging in before your Wi-Fi has had chance to acquire a connection may cause your connection to fail or your shared drives not to connect properly.)
  3. Login into the VPN 
    From your login screen select “Sign in options”  and click the VPN icon and login with your normal school credentials.
  4. Open My Computer and check you have your shared drives.

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